Terms & Conditions

Please take time to read our Terms & Conditions including our Cancellation Policy

Booking Policy 
Breakfast is included in the room rate. We take full payment at booking for the rooms.

Checking In & Out
Check in between 3.30 – 7.00pm and check out is at 11am.

Cancellation Policy
We charge a cancellation fee of 1.5% of the room booking value to cover the transaction costs from our payment gateway. Cancelled rooms are fully refundable (less our 1.5% booking fee) up to 7 days prior to arrival and 50% refundable 3 days prior to arrival. Any cancellations or no shows made after this time will be charged for the entire stay on the card provided at booking.

If you have made a reservation for 2 or more of the rooms, we require 14 days’ notice for cancellation or amendments. Amendments will always be subject to availability and rates may differ accordingly.

If you would like to cancel a room we ask that you notify us in the maximum amount of time possible.

Lost Property 
We will post any lost property back to guests but postage and packaging will be charged and Lansdowne House will not be liable for any lost property. 

Minimum Stay Nights
We operate a minimum two nights stay from Thursday – Sunday and one night from Monday - Wednesday. We sometimes offer flexibility on this depending on room availability so please do get in touch and we will see if we can accommodate. 

Children & Babies
The Old Pantry is ideal for families, one of the bedrooms has two single beds that can alternatively be made up as a double. We also have a travel cot for babies.

Room Occupancy
The maximium occupancy is two persons per room. We only offer a travel cot in the Old Pantry. If we find additional guests have been staying in the bedrooms, guests will be charged accordingly at check out.

Dog Policy 
The Old Pantry is our dog friendly space. We have outlined a few house rules below to follow should you decide to bring your dog: 

Dogs are strictly not allowed on beds and sofas

Dogs must be supervised at all times

Owners should pick up any mess from their dogs 

If your dog is barking indoors, please make every effort to quieten them down

If your dog has caused any damage within the guesthouse then you will be charged accordingly

Smoking
We kindly ask that you refrain from smoking inside.

Damages
Should any damages or theft be made to the property by guests during their stay, guests are fully liable and will be charged in full to cover the costs incurred.